Intermedia Unite

A business phone and collaboration app

Intermedia Unite brings a company phone line and workplace communications onto an Android phone. It is for employees and teams whose organisation uses Intermedia Unite and who need to make or receive work calls away from a desk, keep up with colleagues, or join meetings while out of the office. It requires an Intermedia Unite account, so it is not a general-purpose calling or messaging app.

Calls, messages and meetings in one place

Users can call and receive calls through their business number, check colleague availability, and use a corporate contact list. The app also supports call transfers and moving an active call between a mobile and desk phone. For day-to-day team communication, it includes chat and messaging, voicemail management with transcription, and the ability to host or join meetings. These tools are aimed at people already working within an Intermedia Unite setup, rather than anyone looking for a standalone meeting service.

Best suited to existing Intermedia customers

The main reason to choose Unite is to extend an organisation’s existing communications service to a mobile device. Its value depends on the company having an Intermedia Unite account and using the service for business calls and collaboration. Features such as call forwarding and multiple-call handling may help staff manage work calls when their routine takes them away from a desk. Call quality can vary with Wi-Fi or cellular data, and carrier data or roaming charges may apply.

What the listing suggests

Intermedia.net, Inc. publishes the app in the Business category. It has 50,000+ installs and a 2.92 rating from 263 ratings. That score is a caution for prospective users: the app serves a specific business system, but its listed rating indicates that the experience has not been consistently well received. If your organisation already relies on Intermedia Unite, it may be the mobile companion you need; without that account, its main functions are not available.